TBL: 030 – Developing a customer relationship process in a service-based business
For service-based businesses (attorneys, IT professionals, plumbing/HVAC companies, graphic designers, etc.), great customer relationships is one of the most important factors to having a consistent, sustainable business. Happy customers will do business with you over-and-over again, and tell their family, friends and colleagues about your business too. So, it goes without saying that customer relationships…
