Six steps to building a better business; it’s the process I use to accomplish my mission of helping business owners and sales professionals develop a business they can be proud. If you’re not familiar with the six-step process, here’s the abridged version: STEP #1 – Breaking Things Down STEP #2 – Setting Goals STEP #3…Details
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I sound like a broken record, but, how you use your time is the greatest determining factor of your results in business and life. When I work with business owners one-on-one, this concept is arguably the most important one we cover during the process. Most business owners and sales professionals already strive to use their time…Details
My wife often makes fun of me for getting sidetracked and forgetting where I’m headed when I’m driving. I’ll be cruising along and miss a turn or even drive right past our destination. On long trips, I sometimes look at the road signs and think, “I don’t remember driving that last 30 miles.” While that…Details
Building good relationships with customers starts by building great rapport with customers. Building good rapport simply means making your customers feel comfortable with you and making them WANT to do business with you. When you build great rapport with customers, you’re much more likely to get repeat business and referrals. In this short video, I’m…Details
Growing your business through repeat business and referrals is much more cost effective and efficient than trying to market to new clients. Not only that, referrals from satisfied customers are more likely to be your ideal customers. When you’re casting your marketing net out to the general public, it tends to be more hit-or-miss. When I…Details