Recovering your business after a downtime - COVID19 pandemic, seasonal business

TBL: S4 BONUS E2 – Business Recovery After Downtime – COVID19, Seasonal Business, Economic Down Time

There’s no way to sugarcoat it: most businesses are going to suffer greatly long after the COVID19 virus is under control. It’s going to be extremely tough to make up for lost time and more importantly lost revenue. With the uncertainty of when the economy will bounce back, it makes this an even steeper up-hill…

The importance of business efficiency to the bottom line and how to measure business efficiency - The Business Life podcast #032

TBL: S2 E2 – The importance of business efficiency to your bottom line and how to measure it

Is business efficiency something you look at? I certainly hope so! Your company’s ability to be efficient is not only going to affect your bottom line today, it will determine your business’ capacity to grow in the future. In this episode, I cover how to measure your business’ efficiency, as well as address some common…

Developing a customer relationship process in a service-based business - The Business Life podcast episode #030

TBL: 030 – Developing a customer relationship process in a service-based business

For service-based businesses (attorneys, IT professionals, plumbing/HVAC companies, graphic designers, etc.), great customer relationships is one of the most important factors to having a consistent, sustainable business. Happy customers will do business with you over-and-over again, and tell their family, friends and colleagues about your business too. So, it goes without saying that customer relationships…