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Category Archives: Sales & Customer Experience

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Four Easy Ways to get more repeat business and referrals

Four Easy Ways to get Repeat Business and Referrals

Blog, Sales & Customer ExperienceBy AndrewFebruary 20, 2017Leave a comment

Growing your business through repeat business and referrals is much more cost effective and efficient than trying to market to new clients. Not only that, referrals from satisfied customers are more likely to be your ideal customers. When you’re casting your marketing net out to the general public, it tends to be more hit-or-miss. When I…

How to gain clients when business slows down - Professional Development Coaching - Andrew Heim

Business has slowed down; what can I do?

Blog, Sales & Customer ExperienceBy AndrewJanuary 19, 2016Leave a comment

Picture this: your businesses is rolling along smoothly. You have all the work you can handle and people are still beating down your door for your products and services. Although it puts a lot of stress on you and your business to have an overflowing workload, you’re happy to be working extra hours and making…

Selling as an Introvert

Blog, Sales & Customer ExperienceBy AndrewAugust 26, 2015Leave a comment

Selling is an activity that I struggled with greatly when I first started my technology business. I used to be a very introverted person, and talking to strangers (let alone trying to sell them something) was extremely difficult for me!  I can remember pacing the floor for an hour before making a sales call, going…

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Small business is a way of life for me - I grew up in one, I've owned two of my own businesses and my wife is an entrepreneur as well.

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